Wrong Password or Password Reset Help

Reset your password safely and avoid repeated failed login attempts when the app says the password is incorrect.

Step-by-step guide

1. 1

   Check typing and saved passwords

   Make sure caps lock, extra spaces, or an old saved browser password are not being used. If your browser autofills a password, try typing it manually once.

2. 2

   Use forgot password

   Open the Forgot Password option from the login page and follow the reset steps. Use the registered mobile number or email linked to your account.

3. 3

   Create a fresh password

   Choose a password that is unique and not used on other sites. Save it in a trusted password manager if your business uses one.

4. 4

   Try logging in again

   After resetting, return to the login page and use the new password. Refresh the page first if the old login screen is still open.

5. 5

   Ask support if reset fails

   If reset messages do not arrive or the new password is still rejected, contact support with your registered account details.