Settings & Account4 min read

Manage Your Subscription

Review your current plan, billing activity, staff user limits, and upgrade options from the subscription area.

Step-by-step guide

  1. 1

    Open subscription settings

    Go to Settings > Subscriptions from the app or dashboard. This section shows plan and billing details available for your account.

  2. 2

    Review your current plan

    Check your plan name, included features, renewal or expiry information, and any limits shown in your account. Exact details may vary by plan.

  3. 3

    Compare available plans

    Open the plan comparison page or pricing page to review available upgrades. Choose based on users, devices, reports, and features your business needs.

  4. 4

    Check billing activity

    If billing activity is available, review previous payments, invoices, or receipts from the subscription area. Contact support if a receipt is missing or unclear.

  5. 5

    Manage staff user limits

    If staff users are included in your plan, check the staff users section to understand how many users are active and whether more seats are available.

Pro Tips

  • Review plan limits before adding new staff or devices.
  • Keep payment receipts for your accounting records.
  • Contact support before upgrading if you are unsure which plan fits your workflow.

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