Troubleshooting3 min read

Report Data Not Showing

Fix blank or incomplete reports by checking date range, filters, transaction type, and source entries.

Step-by-step guide

  1. 1

    Check the date range

    Most reports depend on the selected date range. Choose the correct start and end date, then refresh the report.

  2. 2

    Clear filters

    Remove filters such as customer, supplier, item, category, staff, or payment mode to confirm whether data appears without filtering.

  3. 3

    Confirm source entries exist

    Open the related sales, purchases, expenses, cash-bank, or inventory section and confirm that entries were saved for the selected period.

  4. 4

    Review the correct report

    Use Sales reports for sales, Purchase reports for supplier bills, Expense reports for expenses, and Stock reports for inventory movement.

  5. 5

    Contact support with report details

    If data still does not show, share the report name, date range, filters, and screenshots with support.

Pro Tips

  • Start with a wider date range when troubleshooting.
  • Check whether returns or cancellations affect the totals.
  • Refresh the page before exporting a report.

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