Backup and Restore Your Business Data

Understand safe ways to protect your business records and regain access when changing devices or recovering an account.

Step-by-step guide

1. 1

   Use your registered account

   Your business data is linked to your registered account. When switching devices, log in with the same mobile number or email used for the business.

2. 2

   Check backup or sync options if available

   Open settings and check whether backup, sync, or restore options are available in your app version or plan. Follow the instructions shown in that section.

3. 3

   Export important reports periodically

   For extra offline records, export important reports such as sales, purchases, expenses, ledgers, and stock reports. Store those files securely.

4. 4

   Recover access on a new device

   Install or open Khata Tracker on the new device and log in using your registered account. If OTP, password reset, or device verification fails, contact support.

5. 5

   Be careful with account deletion

   Before deleting an account or business, export anything you may need later. Deleted data may not be recoverable, depending on the deletion process and policy.